It is our intention to make shopping with us a pleasant experience.  We realize that problems occur when our clocks are shipped, in spite of our attempt to package them securely.  Our policies below attempt to mirror these intentions.

SHIPPING

We normally ship our clocks via United States Postal Service "Ground Advantage" Mail, with appropriate insurance against loss or damage.  We normally ship within two days of your order.   If you prefer us to ship using a different service or carrier, please email us immediately after placing your order.  Additional charges may apply.

If your clock arrives damaged, please notify us within 7 days of delivery.

WE SHIP TO THE UNITED STATES, US APO ADDRESSES AND US TERRITORIES ONLY. 

(For an explanation of this policy, please visit our "About Us" page.)

RETURNS

You may return your alarm clock within 30 days for a refund, no questions asked.  We will deduct only our shipping cost from your refund, provided that you return the clock in the condition received.  After 30 days, returns are not accepted.

WARRANTY

Please visit our warranty page.

CONTACT US

Please visit our contact page.